Frequently Asked Questions
General
Is DemandSense GDPR compliant, and how does it handle tracking and reporting in Europe?
Yes, DemandSense is fully GDPR compliant. We follow strict privacy guidelines based on regional regulations:
- In the United States, we identify both individual visitors and their associated companies.
- For European visitors, we limit identification to companies only, ensuring no personal data about individuals is collected. We focus on tracking business-related data (like company names and employee details) for outreach purposes, without violating GDPR.
Our LinkedIn ad reporting is consistent globally, including in Europe, where you can view company interactions with your ads, alongside key metrics like clicks, impressions, conversions, and CTR.
Why can’t I see demographic data with fewer than 3 clicks on LinkedIn?
LinkedIn needs a minimum of 3 events (clicks or impressions) before demographic data, including company information, is available. If you have fewer than 3 events, LinkedIn cannot generate this data. To resolve this, try expanding the time period of your report (e.g., multiple months) to ensure the data meets the threshold for reporting.
Can I manage multiple LinkedIn Ads accounts with one license?
Our tool allows you to manage one LinkedIn Ads account per license. If you need to manage multiple accounts, you can purchase an additional license and merge them under one account, making it easy to switch between the two. For assistance with this request, please reach out to us at support@demandsense.com.
What’s the difference between a free trial and a paid package?
Our free trial gives you access to all features for 1 month, allowing you to fully explore and experience the platform. Once the trial period ends, you can continue using DemandSense by subscribing to one of our paid packages.
What’s the difference between DemandSense Basic vs. DemandSense Plus package?
Our DemandSense Basic package is designed for individual marketers who need essential LinkedIn advertising tools. It includes features like LinkedIn ad scheduling, the ability to reveal companies engaging with your ads, and demographic insights, along with hourly reporting. This package is perfect for those looking to get the most out of their LinkedIn ads with a solid, straightforward set of features.
Our DemandSense Plus package is designed for businesses looking for deeper insights and enhanced tracking. It includes everything in the Basic plan, plus 250 credits per month to identify website visitors. This allows you to discover both person-level and company-level visitors on your website, and match them with LinkedIn personal profiles. With the Plus plan, you can also choose from various sub-plans based on your credit needs, ranging from 250 to 7,500 credits per month.